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Frequently asked questions
1 year. After that, we provide maintenance and checkups upon your requests for a small fee.
As of now, our hardware products are mainly available in Myanmar, and Singapore. Rio Robot continues to expand every day, and we’ll be happy to provide for you where we can, so it would be great if you could tell us where you’re located, and the services you require. Software solutions are provided globally 🙂
Yes, we provide 24/7 support. If you ever have any queries, just drop off a text to our personal and we can assist you appropriately.
It depends on the type of product you have purchased. For hardwares, we can perform installation and full setup in no more then a week. For softwares and websites, we will provide a prototype after payment and work together with you to achieve your desired outcome.
Absolutely not. We are transparent with our pricing in our invoices and quotations, and always include optional features which you can choose to opt out off.
We approach all projects with the agile method of development – discussion and displaying what we can do. The course of our development involves you, as our client, to put in your inputs.